Appropriate clinical environments and up-to-date equipment are important components of successful medical care delivery. With the Silver Spring redevelopment project underway, and the CCI-WIC function moved to Aspen Hill last year, the current location at Progress Place is not as populated as it has been. CCI acquired funding from the U.S.D.A. to expand the WIC facility at the Takoma/Langley Health Center, and expects the new space to open in early 2005. This new space will accommodate the high volume of WIC participants, includes more space for 12 health services exam rooms (four currently) and will reintroduce adult services to the location. The renovated site will serve the increasing number of families in a highly diverse, mostly minority locality.

Message from the Chair

Message from the Executive Director

Finance Committee Report

Program Committee Report

Performance Committee Report

CCI Partners 2003-2004

Program Committee
Beth Durham, Chair

In 2004, the Program Committee and Performance Improvement Committee (formerly the Quality Improvement Committee) met jointly to oversee CCI’s multiple grants and funding programs as well as the quality of care that CCI provides.

The Program Committee monitors CCI’s compliance with the terms of grants and programs and consults with staff about the scope, nature, and mix of services to assure they are consistent with CCI’s mission.
Highlights of the Performance Improvement Committees’ activities are the following:

• Reviewed patient and staff satisfaction surveys and task force activities.
  
• Participated in a presentation on health literacy.
  
• Reviewed and approved a variety of clinic policies and procedures.
  
• Reviewed staff training and development programs.
  
• Monitored periodic reports of staff activities.
  
• Approved the staff Performance Improvement plan.
  
• Investigated activities of sister clinics and other organizations serving CCI’s patient community.
  
• Identified strategies to increase participation of CCI patients on the Board.
  
• Monitored new CCI activities developed as a result of JCAHO approval.
  
• Received reports from the Staff Quality Improvement Committee.