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Department: Medical Services
Reports To: Lead Clinician
FLSA: Non-Exempt
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Effective Date: December 2009
Approved By: Medical Director
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POSITION SUMMARY
The Nurse Practitioner will use his/her nursing experience and clinical knowledge to fulfill various roles in the medical services centers. Those roles will include, but not be limited to, patient counseling and Administrative tasks. The Nurse Practitioner will report directly to the Lead Clinician.
PRINCIPAL DUTIES AND RESPONSIBILITIES
I. Clinic Operation
1. Assist in patient flow facilitation and clinic operation.
2. Arrange referrals as necessary.
3. Triage patients by phone and in the clinic.
4. Using the Electronic Medical Record, maintain patient medical records in good order utilizing standard language and abbreviations and following accepted medical standards for charting.
5. Assist with new employee training and on-going training for Medical Assistants.
6. Assist with ordering clinic supplies in a timely manner.
7. Assist in maintaining the appearance of the clinic; including exam rooms, the clinic restroom, front desk, and those areas jointly used by Medical Services and WIC staff.
8. Assist with collecting data and generating needed reports as assigned.
9. Attend health fairs and other clinic events as requested.
10. Attend meetings as requested.
II. Medical Services
1. Provide general medical care and treatment to patients in the medical center.
2. Counsel patients in areas of diabetes, obesity, and other areas of patient education.
3. Assist with tracking and reviewing lab results, and notifying patients in a timely manner.
4. Order/refill appropriate prescriptions for patients.
5. Counsel patients on the use, risks, benefits and side effects of any medications prescribed and ensure a drug information fact sheet is given to the client.
6. Provide Case Management as needed.
7. Ensure that all drugs are kept in a locked location
8. Provide quality customer service at all times.
9. Work cooperatively with staff, Medical Director, and Administration.
10. Work within the policies and procedures of Community Clinic, Inc.
Requirements: Specific Job Skills
Requires advanced ability to read, write, speak and understand English/Spanish. Work requires continuously using problem analysis, decision making, and independent judgment, the use of discretion, creativity, mentoring, counseling, teamwork, interpersonal skills, presentation skills, and evaluation skills. Professional nursing skills are necessary. The physical ability to stand for long periods of time, talk, listen, write, and sit intermittently is required. Work requires occasional bending and stooping. Must be able to occasionally lift, push and/or move 25 pounds, operate a computer including keyboard, multi-line phone and occasionally work in excess of 8 hours per day or 40 hours/week as needed.
Required Knowledge, Experience or Licensure/Registration
1. Graduation from an accredited college or university with a BSN or Masters in Nursing.
2. Nurse Practitioner certification from a program accredited by the State of Maryland Board of Nursing.
3. Diabetes Education Certification strongly preferred.
4. Bi-lingual in English and Spanish required.
5. Clinical experience in an acute care setting.
6. Patient education experience.
7. Computer skills required.
8. Experience working in a multi-cultural setting.
9. Ability to organize, solve problems and multi task.
10. Ability to work well in a high pressured atmosphere.
11. Ability to strongly embrace and personify the mission of Community Clinic, Inc. (CCI).
12. Ability to interact with fellow employees in a way that promotes a harmonious and cooperative working environment.
13. In good physical condition with the ability to stand, bend 85% of the time.
WORKING CONDITIONS
1. Sitting, standing and /or walking for more then eight (8) hours per day.
2. Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
3. OSHA Category 1.
4. The employee will be working within a controlled enclosed environment daily.
5. Work involves minimal exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and /or loud noises.
6. Scrubs or other professional attire is required while in the clinic setting. Lab coat is optional.
7. Nose and tongue piercings must be removed while working.
8. Proper and professional grooming is expected at all time.
